Welcome to Explainative! These terms and conditions outline the rules and regulations for using Explainative’s website and services. By accessing this website and purchasing our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.
1) Definitions
“Website” refers to Explainative at www.explainative.com (https://explainative.com/).
“Services” refers to the creation and delivery of explainer videos provided by Explainative.
“Client” refers to you, the person accessing this website and agreeing to these terms and conditions.
2) Services
Explainative provides custom explainer video production services. By placing an order, you agree that the work delivered will be based on the specifications and information provided by you.
3) Orders and Payments
A deposit of [fixed amount] is required upfront to start the project. Explainative reserves the right to withhold final delivery of the video until full payment has been made.
4) Delivery Timeframes
Explainative will provide an estimated delivery timeframe upon acceptance of your order. Delays may occur due to revisions, additional requests, or unforeseen circumstances. Explainative will not be held responsible for any delay caused by factors beyond our control.
5) Revisions
Each project includes [unlimited revisions] revisions at no additional cost. Additional revisions will incur extra fees based on the scope of the requested changes. Revisions must be requested before the final delivery of the video. After this period, additional changes will be treated as a new project.
6) Intellectual Property
Explainative retains ownership of all intellectual property rights to the video until full payment is made. Upon full payment, ownership of the final video will be transferred to the client, subject to these terms and conditions. Explainative retains the right to use any final product for promotional purposes unless otherwise agreed.
7) Client Responsibilities
The Client is responsible for providing accurate and complete information, including but not limited to project details, scripts, logos, and any other required assets. The Client must ensure that all provided content complies with legal standards and does not infringe on third-party intellectual property rights.
8) Refund Policy
Due to the custom nature of our services, refunds are only available if Explainative is unable to complete the project or if we fail to meet the agreed-upon specifications. Or if you buy the offer and we don’t reach our goal of 25% increase in your current conversion rate.
9) Limitation of Liability
Explainative is not liable for any indirect, special, or consequential damages resulting from the use of our services. Our maximum liability in relation to any claim arising out of or in connection with the services provided will not exceed the amount paid by the Client.
10) Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [denmark]. Any disputes arising in relation to these terms will be subject to the exclusive jurisdiction of the courts of [denmark].
11) Amendments
Explainative reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page, and continued use of our services will constitute your acceptance of the new terms.
For any questions or clarifications, please contact us at info@explainative.com